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How do I log in to JOE if I lose my keyfob?

If you lose your keyfob, contact the Global Support Center (GSC). The GSC can temporarily switch your JOE account from keyfob access to non-keyfob access. You will still have access to JOE externally, but it will be a restricted view without access to higher-security information, including systems that hold intellectual property and e-mail. Once you receive your replacement keyfob, the GSC will switch your JOE account back to using keyfob access.

The Global Support Center can be contacted via e-mail at GlobalSupport@eaton.com, or by phone at (440)-523-4357.